TERMS OF USE

Website Terms and Conditions

Last Updated: July 2026

Website Terms & Conditions

Last Updated: July 2026

Welcome to jameschong.my.

These Terms of Use govern your access to and use of this website, including its content, forms, resources, page review requests, communications, and related website features.

The website is operated under the personal brand of James Chong.

By accessing or using this website, you agree to these Terms of Use.

If you do not agree with these Terms, please do not use the website.

These Terms should be read together with our Privacy Policy and Disclaimer.

Table of Contents

1. ABOUT THIS WEBSITE

Jameschong.my is a personal brand and professional service website providing information relating to areas including:

  • Offer strategy
  • Lead generation
  • Funnel strategy
  • Landing page strategy
  • Conversion strategy
  • Marketing consulting
  • Website and funnel reviews
  • Digital marketing systems
  • Related advisory and implementation services

The website may also display:
  • Educational content
  • Marketing observations
  • Frameworks
  • Portfolio examples
  • Case studies
  • Testimonials
  • Project examples
  • Conversion data
  • Links to third-party tools or platforms

The information provided on this website is intended to help visitors understand James Chong’s approach, experience, services, and areas of work.

2. ACCEPTABLE USE OF THE WEBSITE

You may use this website only for lawful purposes.

You agree not to:

  • Use the website for unlawful, fraudulent, abusive, or harmful purposes
  • Attempt to gain unauthorised access to the website, systems, accounts, or data
  • Introduce viruses, malware, malicious code, or other harmful technology
  • Interfere with the operation or security of the website
  • Scrape, copy, reproduce, republish, or commercially exploit website content without permission
  • Misrepresent your identity or relationship with another person or organisation
  • Submit information that you do not have the right or authority to provide
  • Use website content in a misleading, defamatory, or unlawful manner

We reserve the right to restrict or block access to the website where reasonably necessary to protect the website, users, systems, or legal rights.

3. FREE REVIEWS AND WEBSITE SUBMISSIONS

The website may allow you to submit a website, landing page, funnel, offer, advertisement, marketing material, or URL for review.

Where you voluntarily submit such materials or links, you confirm that:

  • You have the right or appropriate authority to submit them
  • Your submission does not knowingly violate the rights of another person or organisation
  • You will not intentionally submit passwords, confidential credentials, financial account information, or other highly sensitive information through general website forms

You retain ownership of materials that belong to you.

By submitting materials or links for a requested review, you give James Chong limited permission to access, view, analyse, and discuss those materials only as reasonably necessary to:
  • Respond to your request
  • Provide the requested review
  • Communicate relevant observations or recommendations

Submitting a page or requesting a free review does not automatically create:
  • A paid client relationship
  • A consulting agreement
  • An agency relationship
  • A partnership
  • An employment relationship
  • A legal obligation for either party to enter into a future engagement

Unless otherwise expressly agreed in writing, a free review is preliminary feedback and does not constitute:
  • A complete audit
  • A full consulting engagement
  • An implementation service
  • A guaranteed business solution

USE OF ANONYMISED LEARNINGS AND CASE STUDIES

Unless otherwise agreed in writing, materials submitted for a free review will not be publicly displayed, attributed to you, or used as an identifiable case study without your prior permission.

James Chong may use general, non-confidential, and genuinely anonymised learnings derived from reviews for:

  • Educational purposes
  • Portfolio purposes
  • Research
  • Content creation
  • Case study analysis
  • Service improvement

provided that such use does not identify you or your business and does not disclose:
  • Personal data
  • Confidential information
  • Proprietary materials
  • Information subject to a confidentiality or non-disclosure obligation

Any public use of your:
  • Name
  • Business name
  • Brand
  • Logo
  • Testimonial
  • Identifiable screenshots
  • Specific project details
  • Identifiable performance data

requires separate permission or another appropriate written basis.

Where information cannot be reasonably anonymised without identifying you or your business, it will not be publicly used under this clause without appropriate permission.

4. NO AUTOMATIC CLIENT RELATIONSHIP

Accessing this website, sending a message, submitting a form, requesting a review, or booking an initial conversation does not by itself create a paid professional relationship.

A paid engagement begins only when the relevant:

  • Scope
  • Deliverables
  • Fees
  • Responsibilities
  • Timelines
  • Other material terms

have been agreed separately.

Paid services may be subject to additional documents such as:
  • A proposal
  • Scope of work
  • Service agreement
  • Payment terms
  • Project terms
  • Written confirmation of deliverables

If additional written terms apply to a paid engagement, those specific terms will govern that engagement to the extent of any inconsistency with these general website Terms of Use.

5. INFORMATION AND PROFESSIONAL JUDGEMENT

The content on this website is provided for general informational, educational, and marketing-related purposes.

Marketing, offer, funnel, conversion, and business decisions depend on many factors, including:

  • The nature of the business
  • The offer
  • The target audience
  • Market conditions
  • Traffic quality
  • Pricing
  • Competition
  • Sales process
  • Execution
  • Timing
  • Customer behaviour

Website content should not be treated as a substitute for personalised professional advice based on a complete review of your specific circumstances.

You remain responsible for evaluating and implementing any decision relating to your:
  • Business
  • Website
  • Marketing
  • Offer
  • Funnel
  • Advertising
  • Sales process
  • Operations

6. RESULTS AND PERFORMANCE

No specific:

  • Business result
  • Marketing result
  • Financial result
  • Lead generation result
  • Conversion result
  • Revenue result

is guaranteed.

Any examples, project results, conversion rates, testimonials, case studies, or performance figures displayed on this website relate to specific circumstances.

Results may vary significantly depending on factors including:
  • The offer
  • Audience
  • Traffic source
  • Traffic quality
  • Market conditions
  • Budget
  • Pricing
  • Sales process
  • Implementation quality
  • Testing
  • Timing
  • Business model
  • Other factors outside James Chong’s control

Past performance and individual project results should not be interpreted as a guarantee that another person or business will achieve the same or similar result.

Please also refer to the Disclaimer page for additional information.

7. INTELLECTUAL PROPERTY

Unless otherwise stated, the original content and materials created for this website are owned by or licensed to James Chong.

This may include:

  • Written content
  • Copy
  • Frameworks
  • Diagrams
  • Concepts
  • Graphics
  • Website design elements
  • Branding elements
  • Case study presentations
  • Educational materials
  • Videos
  • Images owned or licensed for use
  • Original marketing materials

You may view and use the website for personal or internal business evaluation purposes.

You may not, without prior written permission:
  • Copy substantial portions of website content
  • Republish website content
  • Sell or commercially exploit website content
  • Present James Chong’s original work as your own
  • Reproduce proprietary frameworks or materials for resale
  • Remove copyright, ownership, or attribution notices

Nothing in these Terms transfers ownership of intellectual property to website visitors.

8. CLIENT AND THIRD-PARTY MATERIALS

This website may display examples of work, screenshots, testimonials, logos, brands, or other materials relating to clients, collaborators, projects, or third parties.

Ownership of third-party:

  • Trademarks
  • Logos
  • Names
  • Images
  • Materials

remains with their respective owners.

Their appearance on this website does not automatically imply:
  • Ownership by James Chong
  • Sponsorship
  • Endorsement
  • Partnership

except where such a relationship is expressly stated.

Where project work is displayed, it is intended to demonstrate relevant:
  • Experience
  • Creative work
  • Strategy
  • Implementation
  • Project participation

Where required, appropriate permission should be obtained before publicly displaying identifiable client or third-party materials.

9. TESTIMONIALS AND CASE STUDIES

Testimonials displayed on this website reflect the individual experiences and opinions of the people who provided them.

Case studies, project examples, conversion figures, and performance data represent particular projects and circumstances.

They should not be interpreted as:

  • A guarantee of future performance
  • A promise of identical results
  • A representation that every client will achieve the same outcome

Your results may differ.

Where a project is described as confidential or anonymised, reasonable steps will be taken to avoid publicly identifying the relevant client or business.

10. THIRD-PARTY LINKS AND SERVICES

This website may contain links to third-party:

  • Websites
  • Platforms
  • Software
  • Applications
  • Social media services
  • Scheduling services
  • Communication tools
  • Other external resources

Third-party websites and services are operated independently.

James Chong does not control and is not responsible for:
  • Their availability
  • Their security
  • Their content
  • Their terms
  • Their privacy practices
  • Their performance

You should review the applicable terms and privacy policies of third-party services before using them.

11. WEBSITE AVAILABILITY

We aim to keep this website reasonably available and functional.

However, uninterrupted or error-free access cannot be guaranteed.

The website may occasionally be:

  • Unavailable
  • Updated
  • Modified
  • Suspended
  • Affected by technical problems
  • Affected by third-party service interruptions

We may change, remove, update, or discontinue website content or functionality where reasonably necessary.

12. LIMITATION OF LIABILITY

To the extent permitted by applicable law, James Chong will not be liable for indirect, incidental, consequential, or special loss arising solely from:

  • Reliance on general website content
  • Use or inability to use the website
  • Third-party websites or services
  • Decisions made without an appropriate assessment of your individual circumstances
  • Unauthorised or unlawful actions by third parties beyond reasonable control

You are responsible for your own:
  • Business decisions
  • Marketing decisions
  • Operational decisions
  • Implementation decisions

Nothing in these Terms is intended to exclude, restrict, or limit any liability or legal right that cannot lawfully be excluded or limited under applicable law.

13. PRIVACY

The handling of personal data submitted through this website is addressed in the Privacy Policy.

Please review:
https://jameschong.my/privacy-policy

The Privacy Policy should be read together with these Terms of Use.

14. CHANGES TO THESE TERMS

These Terms of Use may be updated from time to time to reflect:

  • Changes to the website
  • Changes to services
  • Changes to business practices
  • Changes to technology
  • Changes to applicable legal or regulatory requirements

The latest version will be published on this page.

The “Last Updated” date at the top of the page indicates when these Terms were most recently revised.

Your continued use of the website after updated Terms are published will be subject to the latest version.

15. GOVERNING LAW

These Terms of Use are governed by the laws of Malaysia.

Subject to any rights, procedures, or remedies that cannot lawfully be excluded, disputes relating to these Terms or the use of this website will be subject to the applicable laws and jurisdiction of Malaysia.

16. SEVERABILITY

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

17. NO WAIVER

A failure or delay in exercising a right under these Terms does not automatically constitute a waiver of that right.

18. CONTACT

For questions regarding these Terms of Use, please contact:

James Chong

Website:
https://jameschong.my

Email:
[email protected]

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